Customer care
Returns & exchanges.
We want every Liora Curve piece to feel like it was made for you. If something isn't quite right, here's exactly how we'll take care of it.
Section 01
International orders (outside the U.S.)
Damaged, defective or incorrect items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photographs of the issue. We will provide an appropriate resolution, including a replacement or full refund where applicable.
Fit-related issues
If an item does not fit as expected, please contact us within 14 days of delivery. We may offer a partial refund as a gesture of goodwill. Returned items are not required for fit-related issues.
Change-of-mind purchases
Due to the cost of international shipping, we do not accept returns for change-of-mind purchases on international orders.
Section 02
Orders inside the United States.
What we accept
We accept returns of unworn clothing items with original tags and clear garment packaging with the SKU label intact. We do not accept exchanges of any kind.
Timing
Return requests must be initiated within 7 days of receiving all items in the order — the return window begins the day tracking shows a delivered status — and the items must be shipped back to us within 7 days of submission to qualify for a full refund.
Return address (U.S.)
Once your return is approved, please send your parcel to:
17300 Railroad Street, Unit DCity of Industry, CA 91748
Start a return
A real person, every time.
Email us with your order number and a short note describing the issue. We'll get back to you within one business day with next steps.
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